Chat bots journey began in 2016 and within six months all the technology giants adopted Chat bots. Reports suggest mobile applications will be driven as chat bots. This change in technology isn’t new, we have seen browser replacing desktop operating system and websites being replaced by client server applications hence, chat bots might replace mobile applications.

What really makes chat bots different from regular mobile applications is the user interface. The normal or regular mobile applications have visual interface comprising of buttons and icons while as chat bots have chat interface, where user chats with the application and hence, operated it that way. Chat bots will enhance over all user mobile application experience by inculcating chat system that removes any dependency on humans to learn application inside- out. Right now there are two types of chat bots, one that are integrated into the mobile applications and others that use existing platforms like Facebook Messenger.

According to a recent OpenMarket report those born in and after 80’s choose texting over talking. So we can say that adopting platform based on chat will serve better purpose than normal mobile application. Some companies have already made their chat bots available to the users like CNN News, Hayatt hotels, HealthTap. Amazon, Google and Microsoft have already commercially launched their SDK’s for developers to build chat bot solutions.

Let us see the benefits of chat bots:

  • It will enable user with effective interactions and communications, hence much satisfied users.
  • Better way to track customer response and feedback.
  • From simple workflows to complex scenarios, it ensures successful mapping of operations onto frameworks.
  • Chat bots are faster to load and build than websites and mobile applications.
  • Minimum human interference leading to automation of support services.

Chat bots improve the mobile application experience of user as it makes application faster, simple, intuitive and interactive. Not all applications need Chat Bots, only specific ones like self serve or support based features.

Posted in Web | 8 Comments

8 Responses to Chat bots

  1. Bablofil says:

    Thanks, great article.

  2. ig says:

    I like the helpful info you provide in your articles.
    I’ll bookmark your blog and check again here frequently.
    I’m quite certain I’ll learn many new stuff right here!
    Best of luck for the next!

  3. borvestinkral says:

    Wow, awesome blog layout! How long have you been blogging for? you make blogging look easy. The overall look of your site is great, let alone the content!

  4. borvestinkral says:

    I got what you mean , appreciate it for posting.Woh I am thankful to find this website through google. “Being intelligent is not a felony, but most societies evaluate it as at least a misdemeanor.” by Lazarus Long.

  5. Bonuses says:

    I just want to say I am newbie to blogs and truly savored you’re blog site. Almost certainly I’m likely to bookmark your blog post . You amazingly have perfect stories. Appreciate it for sharing your website.

  6. why not find out more says:

    I simply want to mention I am just new to weblog and seriously loved your web blog. Probably I’m going to bookmark your blog post . You certainly have excellent articles. Bless you for sharing your website.

  7. Harold says:

    After study several of the blog posts on your internet site now, and I truly like your way of blogging. I bookmarked it to my bookmark website list and will likely be checking back soon. Pls check out my website at the same time and let me know what you believe.

  8. borvest inkral says:

    I like this post, enjoyed this one appreciate it for putting up.


Leave a Reply

Your email address will not be published. Required fields are marked *