[{"data":1,"prerenderedAt":90},["ShallowReactive",2],{"technologies":3,"blog:survey-shows-mobile-apps-represent-next-battlefield-hong-kong-banks:":7},[4],{"slug":5,"label":6},"php","PHP",{"id":8,"source":9,"title":10,"slug":11,"url":12,"excerpt":13,"image":14,"author":15,"date":16,"date_formatted":17,"categories":18,"tags":22,"content":23,"seo":24,"related":25},27701,"wordpress","Survey Shows Mobile Apps represent the Next Battlefield for Hong Kong Banks","survey-shows-mobile-apps-represent-next-battlefield-hong-kong-banks","\u002Fsurvey-shows-mobile-apps-represent-next-battlefield-hong-kong-banks","Survey Shows Mobile Apps: Mobile banking is no longer just a way to check your account balance. It's the next battlefield for Hong Kong banks, according to a ne...","https:\u002F\u002Fyugasa.com\u002Fpublic\u002Fwp-content\u002Fuploads\u002F2021\u002F11\u002FSurvey-Shows-Mobile-Apps-represent-the-Next-Battlefield-for-Hong-Kong-Banks.jpg","Creative Team","2021-11-26T13:56:32+00:00","November 26, 2021",[19],{"name":20,"slug":21},"News","news",[],"\u003Cspan style=\"font-weight: 400\">Survey Shows Mobile Apps: Mobile banking is no longer just a way to check your account balance. It's the next battlefield for Hong Kong banks, according to a new survey from Sia Partners. \u003C\u002Fspan>\u003Cspan style=\"font-weight: 400\">\"Mox Bank, DBS SGP, and Livi Bank stand out as regional leaders,\" said the release, \"though overall a gap between Asian and European players remains.\"\u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">Hong Kong's banking industry is set to face a dramatic shift as the next battlefield for banks' fight for customers moves from the desktop to the mobile.\u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">That's according to Sia Partners, who today announced that Hong Kong banks are lagging behind their European counterparts in terms of customer engagement thanks largely to an underdeveloped mobile app strategy.\u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">The company surveyed 135 banks across 17 countries and concluded Mobile Apps represent the Next Battlefield for Hong Kong Banks - with Mox Bank, DBS SGP, and Livi Bank standing out as regional leaders.\u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">Etienne Ranwez, a manager in the Hong Kong office of Sia Partners, said: \"A crowded market and nascent digital developments are exposing opportunities amidst continued disruption to Hong Kong's mobile banking sector. \u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">But for Hong Kong's banks to close the gap with their European peers, they need to offer services in their apps beyond basic banking and improve the user experience. The ability to offer a modern design with a broad suite of functions will be critical to winning the battle for market share.\"\u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">The survey's benchmark methodology is based on a scoring system that includes 85+ criteria spread across 13 categories, including functionality, user experience, and app store ratings.\u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">Key functionalities along the customer journey were assessed, from account opening and daily banking features to new product subscription (e.g., credit cards), investing (wealth management), and account closure.\u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">It emphasized the need for Hong Kong's banks to expand their app offerings beyond basic banking and improve the user experience. According to Sia Partners, being able to offer a modern design with a broad set of capabilities will be important to gaining market share.\u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">Survey Shows Mobile Apps, The report also reveals how the introduction of virtual banking would accelerate transformation in the Asian retail financial services market. \u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">Increased innovation is anticipated to continue as regional followers strive to improve their offerings in order to avoid being left behind by new entrants and incumbents who are more digitally focused.\u003C\u002Fspan>\r\n\r\n\u003Cspan style=\"font-weight: 400\">\"This competitive pressure will force banks in Asia to innovate faster, but also upgrade legacy systems that are slowing them down,\" Ranwez said. \"That's why we're seeing a wave of digital innovation in Asia, with new technologies such as open banking and APIs enabling banks to easily connect with start-ups.\"\u003C\u002Fspan>\r\n\r\nRead More: \u003Ca href=\"https:\u002F\u002Ftest.yugasa.org\u002Fnews\u002Fduckduckgo-introduces-app-tracking-protection-for-android-users\u002F\">DUCKDUCKGO INTRODUCES APP TRACKING PROTECTION FOR ANDROID USERS\u003C\u002Fa>",{"title":10,"description":13,"image":14},[26,39,51,63],{"id":27,"source":9,"title":28,"slug":29,"url":30,"excerpt":31,"image":32,"author":33,"date":34,"date_formatted":35,"categories":36,"tags":38},37296,"WhatsApp adds a new \"search by date\" function to make navigating chats easier.","whatsapp-adds-a-new-search-by-date-function-to-make-navigating-chats-easier","\u002Fwhatsapp-adds-a-new-search-by-date-function-to-make-navigating-chats-easier","The well-known messaging app WhatsApp is releasing a new feature that will make sifting through conversations easier than before. Within a chat, the 'Search by...","https:\u002F\u002Fyugasa.com\u002Fpublic\u002Fwp-content\u002Fuploads\u002F2024\u002F03\u002Fsearch-by-date.jpg","Subrahmanyeswari","2024-03-11T13:46:01+00:00","March 11, 2024",[37],{"name":20,"slug":21},[],{"id":40,"source":9,"title":41,"slug":42,"url":43,"excerpt":44,"image":45,"author":33,"date":46,"date_formatted":47,"categories":48,"tags":50},37075,"Safeguarding Teenagers Online: Meta Platforms' New Safety Measures on Facebook and Instagram","meta-platforms-new-safety-measures-on-facebook-and-instagram","\u002Fmeta-platforms-new-safety-measures-on-facebook-and-instagram","Nowadays, when it comes to protecting teens from potentially harmful information and unsolicited contact, Meta Platforms, the parent company of Facebook and Ins...","https:\u002F\u002Fyugasa.com\u002Fpublic\u002Fwp-content\u002Fuploads\u002F2024\u002F02\u002FNew-Safety-Measures-on-Facebook-and-Instagram.jpg","2024-02-15T06:04:38+00:00","February 15, 2024",[49],{"name":20,"slug":21},[],{"id":52,"source":9,"title":53,"slug":54,"url":55,"excerpt":56,"image":57,"author":33,"date":58,"date_formatted":59,"categories":60,"tags":62},37069,"Navigating the Ethical Horizon: Towards a Global Framework for AI Governance","navigating-the-ethical-horizon-towards-a-global-framework-for-ai-governance","\u002Fnavigating-the-ethical-horizon-towards-a-global-framework-for-ai-governance","The introduction of ChatGPT in November 2022 was a turning point in the democratization of AI, and it created a demand for an international framework to guarant...","https:\u002F\u002Fyugasa.com\u002Fpublic\u002Fwp-content\u002Fuploads\u002F2024\u002F02\u002FFramework-for-AI.jpg","2024-02-08T06:49:53+00:00","February 8, 2024",[61],{"name":20,"slug":21},[],{"id":64,"source":9,"title":65,"slug":66,"url":67,"excerpt":68,"image":69,"author":15,"date":70,"date_formatted":71,"categories":72,"tags":74},34097,"The Manifest Names Yugasa Software Labs As One of The Most Reviewed NLP Companies In The World","yugasa-software-labs-the-most-reviewed-nlp-companies","\u002Fyugasa-software-labs-the-most-reviewed-nlp-companies","Natural Language Processing (NLP) is one of the more obscure industries in the online world. But its potential is limitless as businesses look for more ways to...","https:\u002F\u002Fyugasa.com\u002Fpublic\u002Fwp-content\u002Fuploads\u002F2022\u002F11\u002FThe-Manifest-Names-Yugasa-Software-Labs-As-One-of-The-Most-Reviewed-NLP-Companies-In-The-World.jpg","2022-11-17T07:46:07+00:00","November 17, 2022",[73],{"name":20,"slug":21},[75,78,81,84,87],{"name":76,"slug":77},"NLP","nlp",{"name":79,"slug":80},"Yugasa Software Labs","yugasa-software-labs",{"name":82,"slug":83},"The manifest","the-manifest",{"name":85,"slug":86},"Awards 2023","awards-2023",{"name":88,"slug":89},"NLP company","nlp-company",1789543816219]