Manufacturing
Optimize production, strengthen supply chains, and drive predictive operations.
Explore IndustryDigital Transformation for Energy Industry
Driving Digital Transformation for a Global Energy Leader
Yugasa partnered with a global energy leader to design and develop Solcare, a unified enterprise platform connecting customers, distributors and field service teams. The solution simplified service operations, improved collaboration and accelerated long term digital adoption across the ecosystem.
Overview
A global energy company envisioned a connected enterprise platform to streamline customer service, preventive maintenance and distributor collaboration. Yugasa partnered throughout the complete product lifecycle from product discovery and UX strategy to engineering, deployment, continuous enhancement and user enablement.
Unlike conventional software projects, success depended not only on building the platform but also on ensuring long term adoption by every stakeholder across the ecosystem.
Business Challenge
The original Business Challenge cards become:
No Product Blueprint
Business vision existed without a detailed Software Requirements Specification.
Complex Stakeholders
Customers, distributors and field engineers followed disconnected processes.
Low Digital Readiness
Users were hesitant to replace familiar manual workflows.
Limited Visibility
Poor coordination reduced service visibility and operational efficiency.
Our Solution
Instead of the manufacturing workflow, replace with this.
Product Discovery
Business workshops, process mapping and stakeholder interviews.
UX Research
User journeys, behavioural analysis and experience design.
Product Scoping
Web and mobile applications built as one connected platform.
Ongoing Adoption
Training, user support and iterative product improvements.
Long-Term Alliance
Continuous enhancements aligned with evolving business needs.
Implementation Approach
Again perfect for the timeline.
- 01
Product Discovery
Stakeholder interviews, process mapping and business analysis.
- 02
Experience Design
User journeys, wireframes, UX validation and interface design.
- 03
Platform Build
Enterprise web and mobile applications.
- 04
Launch & Use
Product rollout, demonstrations and user onboarding.
- 05
Ongoing Growth
Support, enhancements and ongoing product evolution.
Key Features Delivered
Instead of manufacturing features:
- Unified Service PlatformCustomers, distributors and service teams collaborate from one platform.
- Preventive MaintenanceDigital scheduling and maintenance planning.
- Mobile Field ServiceField engineers manage service activities anywhere.
- Customer Self ServiceCustomers can monitor equipment and service requests.
- Automated Production ReportingReal Time Dashboards
- Secure Enterprise IntegrationIntegrated with enterprise workflows and scalable cloud infrastructure.
Business Impact
The solution delivered measurable impact across operations.
Faster Service Coordination
Unified workflows across multiple stakeholders.
Improved User Adoption
Simplified user experience increased engagement.
Better Operational Visibility
Real time service monitoring and planning.
Higher Collaboration
Connected customers, distributors and service teams.
Long Term Product Evolution
Continuous improvements through ongoing partnership.
What Our Client Says
“Yugasa demonstrated exceptional commitment throughout the engagement. Their ability to understand our business processes, simplify complex workflows and continuously improve the platform has made them a trusted long term technology partner.”
AdminSenior Product Leader, Global Energy CompanyReady to Transform Your Operations with AI?
Let's discuss how AI automation can drive measurable results for your business.