There is a big confusion that mobile apps and web apps are the same things. But in reality, they are extremely different. They are not only different for the users but also different for the developers. To clear the confusion we will talk about the differences between mobile apps and web apps in this article.

Native mobile apps are only built for some specific platforms, like Android for Samsung. These apps are downloaded and installed using the app store and have access to some system resources like GPS, camera, and messages. Instagram, Snapchat, and Google Maps are some of the examples of mobile apps.

Web apps, on the other hand, are operated using a web browser. These apps are accessed using Internet and can adapt any device you are viewing on. These are not bounded to a particular system and no need have to be downloaded or installed apps. They can be browsed directly.

Let’s dig a little deeper into both types to understand it in a better way.

Native Mobile Apps:

These apps are developed for a particular mobile device and are installed directly onto the device. These apps can be downloaded by play store or app store. Native mobile apps are made for a specific mobile brand like iOS is for apple. Thus apps for iOS will not work in any other brand rather than the apple. So if the same app is to be built for all brands of mobiles one needs to build a separate app for each brand. This will cost a lot of money. Let us see some of the pros and cons of native mobile app so that which is better can be differentiated.

Pros

• They are faster to open and access as they can be used offline.
• Many times performance is faster as they store information locally.
• They are safer and secured as they must first pass tests for security by the app store.
• Easier to build due to the availability of many easy tools

Cons

• These apps are more expensive. Mostly when it is to be built to suit many brands the cost increases more.
• App maintenance can be higher.
• It takes a long time to get approved for security issues from the app store.

Web Apps

Web apps are normally an internet-based application that can be accessed by any device using any browser. Their apps don’t require to be downloaded or installed. Such apps are built using HTML, CSS, and JavaScript. These apps need active internet to operate. The best part of this app is that it is built in such a way that it can be browsed by any device.

Now let us see some of the pros and cons of such apps.

Pros

• They are easily accessible to the user by using any web browser.
• They are much easier to update and maintain.
• These apps don’t need to be downloaded or installed.
• They don’t require app store approval. Thus can be launched easily.

Cons

• They don’t work offline.
• They are slower than mobile apps and are available with fewer features.
• It is not sure that they will have good quality and security

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Summing it up

So which one is better, native mobile app or web app? Both have some advantages and disadvantages and both are totally different from each other. It depends on your end goal on which one to choose. If your goal is related to mobile user mobile app will be best for you. But if you want a general audience and broader user community a web app is more preferable. Thus it is very difficult to say which one is better. But one can use either native mobile app or a web app according to their need and goal.

In every business, many consumers are involved directly or indirectly. When many people are involved in a single business or service it is obvious that they will have any queries. To solve all possible queries of a consumer is a must in business. But for solving many common queries of consumer manually takes lots of effort and time. So chatbots are introduced to help such businesses. A chatbot is a technology where a customer’s query or any similar thing can be solved automatically by the computer and software. A computer program or software that can have a real conversation with the user automatically is known as chatbot. We can say that chatbots are the future of customer service. Many modern smartphone apps depend highly on chatbots.

Here we will talk about some of the reasons why a business must have chatbots

To Increase Your Operations

A live agent can handle only 2 to 3 conversations at a time. There is a great chance of error or miscommunication when an agent handles more conversations at a time. But chatbots can have as many conversations as possible. As a chatbot is programmed software errors are almost zero. It is sure that with the introduction of chatbots in your business can boost your operations and increase the profit at a high rate.

Getting Lots Of Queries from Consumers

If you have a business where either you have a big consumers list or you get frequent queries by consumers, then chatbots are the best solution to your problem. Handling huge consumers or many queries can be a greater task in itself. This might require many individuals to solve all the queries. Having chatbots is the easiest and most effective way for such business.

Having Range of Identical Products and Services

If your business sells or produces goods which are almost similar, the consumer will certainly need help to select the right product for them. A customer also many times ask for help when they buy a big or expensive product which is similar or does similar work like smartphones. So for such business chatbot is very essential to have.

Selling To Millennial

The young generation is not a group of impulsive buyers. They are interested in buying the product only after inquiry and comparison. Millennials prefer live chats or phone calls before buying. So if you are selling your product to a millennial you should have a chatbot. It also impresses such people to buy your product.

Marketing Content through Online Channel

Many of the business are using the strategy of marketing its contents through online channels. The more a business person interacts with the consumer the more business is gained. But every time going personally or to call and contact the consumer is not so easy. So chatbots come to remedy. If you are using online channels to interact with your consumers then chatbots can be a very handy tool.

Looking For A Very Interactive Market Platform

There are many businesses which require highly interactive platforms. These businesses require to connect to their consumers time and again. Wherever there is a highly interactive market, chatbots can be used. Chatbots are highly used in platforms like Facebook. Thus, the availability of chatbots in such platforms gives a way to reach more consumers.

To Increase Efficiency

Many times businesses use too many resources in the backend support. Many people are engaged in solving queries and other tasks. This decreases the efficiency of the business. So if chatbots are replaced by such resources, tasks can be performed quickly. Also, the resources used for backend support can be used for more productive things. This will surely increase the production and profit which will increase the efficiency of a business.

Conclusion

Chatbots are a very handy tool in businesses. They replace huge manpower and makes work easier. There is no upper limit for chatbots to handle a number of consumers. It also decreases error and solves all queries and problems of consumers very quickly. A consumer can also be reached quickly. All these factors ultimately lead to the development and growth of a business.

We have witnessed a great change in technology over the years. But this is not the end. We are expecting that this change will be an increase in upcoming years. This is a gradual process. Wi-Fi use gradually increases, connection speed is also increasing day by day and new devices are highly influencing the design of apps and websites. Every day new technologies are being introduced in the market. The Internet has become a basic need for people today. Everyone is highly dependent on the internet. Will the internet always be the same or will there be great changes to it. There are many predictions for the future on internet. Today we are trying to predict the future of internet considering the following points.

Internet connections will be permanent and automatic:

We have been using internet for a while and we use many ways to connect to the internet. Sometimes we wait for a minute for dialing up or sometimes the wait is only for a few seconds to enter Wifi passwords to get internet connections. Soon the connections will be made easier and constant. In such a case, the individual connection will not be required. We are hoping that the internet world will witness a less service outage and better connection era sooner.

Augmented And Virtual Reality Will lead:

Mobile devices are one of the most heavy consumers of the internet. The mobile devices will sooner project the internet into the real world through augmented reality. Google Glass and Microsoft’s HoloLens are few devices and technology which has pioneered this space. Augmented reality might have seen slow start but virtual reality has seen some extraordinary revolutions already. The world is sooner going to be highly dependent on AR and VR technologies because of its uniqueness.

Better opportunities for humans:

Nowadays everything is being automatized. Also, the internet is being used to operate these automatic devices. These automatized machines are capable of performing many tasks that humans can’t perform. Now machines being combined with the internet are changing the world at a rapid pace. The need for the people to work on mundane jobs will decrease as machines will replace them. Thus there will be a need for people to get educated and develop their skills to be employable in better quality jobs that will also increase their life styles.

Privacy Will Become Commoditized:
Privacy is surely going to become a bigger concern as connections to internet and apps running our life will increase. It might even commoditize to extend that only a few rich people can buy and be off the grid. Thus there will be a number of companies striving to maintain a level of privacy for consumers.

The Internet Of Thing Will Fully Mature:
Internet of Things is already being used in our daily household as well as many of the official equipments. In upcoming years we predict that it will be used in almost every field like vehicles, health monitors, wallets and even in our currency. The more freely information flows the better our life becomes. This fact will drive people to connect any possible thing with internet.

Business And Individuals Might Struggle To Adapt to Increasing Rate Of Change:
With more advancement in the field of the Internet the rate of growth and development will increase at a huge pace. Due to machine learning and increased computing power, the development of Internet-based technology will increase at a rapid pace and might go out of control. So many businesses will struggle to cope with this pace. This might cause a loss in business of many individuals. So it is certain that due to this extensive use and future scope of internet and its applications many businesses are going to be in danger.

Internet is no more limited to planet Earth:
Today earth is the only planet with access to the internet. But with the project of SpaceX founder Elon Musk to colonize Mars, soon mars will also be the planet to have internet connectivity. There will be satellite orbiting Mars that will transfer data back and forth and hopefully, mars will be the second planet to have internet access.

Conclusion:
The internet has brought an array of changes in the day to day activities of people. We can now never imagine a world without the Internet. Internet is a technology that is here to stay and every business must ensure that they make the most of this tremendous technology.