Does Real-time features in Mobile App Increase Customer Engagement?
Customer Engagement: Technology is growing at a great rate. From being optional features to a compulsive one, real-time technology has a significant requirement in the success of your mobile applications. Most of the popular applications that are dominating the world of app stores are instant messaging, maps and food ordering apps.
No matter which industry you belong to and which app you build, integrating Real-Time Features in Mobile App can have a big positive impact on your business revenue. Today we will see How Integrating Real-Time Features are beneficial.
Smart Solution - Increase Customer Engagement
When you use real-time apps for data sharing, it minimizes the dependency on the IT department. This becomes not only a quick sharing but also a cost-efficient solution.
Less Data Fragmentation.
The biggest asset of any enterprise is Data. With real-time apps, there is no data fragmentation thus avoids data quality issues.
Easy Accessibility
The data sharing speed is a real advantage for businesses. The real-time apps help in quickly accessing the data. This ensures seamless business operations and better user engagement.
Increase Transparency
All the activities taking place in the apps offer a transparent view using Real-time Solution. This makes the app engaging and user-friendly.
Here are some of the must-have Real-Time Features for your app.
Increase Customer Engagement - Multi-User Collaboration
Real-time features like multi-user collaboration in mobile apps allow users to edit, update, add or delete data simultaneously. Google Spreadsheets is one of the most prevalent examples of such apps. Multiple users worldwide can access the same sheet and can collaborate and edit at the same time. The user can also add comments to the updated information at the same time.
Push Notification
Push Notification provides personalized information to users with respect to events, news or product offerings. The push notifications keep the customer up-to-date with information related to your brand. The major advantage of integrating push notification is that it can help in retaining customers. This increases website traffic in a short period. One of the major advantages is that with push notifications you can keep your customer always in the loop in real-time. This also helps in sending timing dispatch messages by scheduling orders as per their convenience.
Live Order Status
Various E-commerce companies dealing with shipping and delivery functionalities are using these features. The overall customer experience has been improved with the combination of live order status and GPS. GPS helps in tracking the status of the order in real-time. This also helps to even contact the service provider at the same time.
Live Data Streaming
Previously, businesses didn't know how to leverage the potential of data. But now by using real-time data streaming feature, mobile app developers build apps that can discover actionable insights almost instantly. The major applications where live data streaming plays a notable role is E-commerce, fraud detection, network monitoring and much more. Live data streaming feature can also make business intelligence more valuable in several other ways. Machine learning algorithms and real-time streaming can instantly recognize suspicious patterns thus organizations can take actions before any damage occurs.
The major objectives of integrating real-time features in apps are to offer robust information to the user. A good and reliable mobile app development company can guide you with a list of features that are essential for your business. So after looking into these facts we can say that real-time features in Mobile App are increasing customer engagement.
