Mobile Apps like Swiggy and Zomato: Imagine this. You are having a hectic day at the office. There are various deadlines to meet & tasks to complete. Plus, a couple of your team members are on leave.
As a project head, you need to manage all their assignments. You forget to have your lunch. By the time you make it back home, it's 10 p.m. And, definitely not a time to cook after a tiring day.
So, what do you do?
Just open your mobile and search for the icons,
And, search for your favorite restaurants and order mouth-watering dishes to satisfy your hungry stomach.
Rings a bell?
Yes, it’s a story of thousands of working professionals across the world.
Food delivery apps like Swiggy & Zomato have made your life easier with the best choice of menus along with delivery at your doorstep.
But what makes mobile apps like Swiggy and Zomato special?
Come, let’s find out!
Best Features of Swiggy & Zomato - Mobile Apps like Swiggy and Zomato
Some features that make mobile apps like Swiggy & Zomato stand out are the presence of a variety of menus, on-time customer support, reliable customer ratings, easy-to-navigate user interface, and more.
Let's explore these exciting features.
Choose from a variety of Restaurants
Swiggy & Zomato has a mix of interesting restaurants. They could be located right in your locality or a little away. Be it 3-star or 5-star variety; everyone has a place on these food delivery apps. Hence, next time you have hunger cravings, you can choose from North Indian restaurants, South Indian restaurants, Chinese restaurants, and so on.
Availability of Numerous Payments Option
These food delivery apps offer a mix of cash and cashless payment options. You can avail of advanced online payments options like UPI, Phonepay, Paytm, and GooglePay.
Many wallets like Simpl and AmazonPay allow you to settle your payments at a later date. That’s convenience and affordability at your fingertips.
Live Tracking of Delivery - Mobile Apps like Swiggy and Zomato
There is live GPS tracking available on both Swiggy & Zomato. You get details about when a delivery executive has reached the restaurant when they have picked up your order, estimated delivery time, and more. These tracking details allow you to plan your delivery at your desired time.
Reliable Customer Ratings
Most of the restaurants listed on Swiggy and Zomato have genuine ratings by customers. Customers also give feedback on what they liked about a restaurant and what they didn’t. These ratings help you choose the best restaurant of your choice.
Easy to Book Orders - Mobile Apps like Swiggy and Zomato
You no longer have to worry about searching for a mobile number and calling the restaurant to place your order. All you need to do is select your favorite restaurant, choose the menu, and book the order online. The backend scheduling gets managed by the executives of Swiggy and Zomato.
Prompt Customer Support
Don’t worry if your food order is delayed due to any reason. You can quickly contact the Swiggy and Zomato customer service via message or live chat. They will get in touch with the delivery agent to sort out the problem.
Attractive Discounts & Offers - Mobile Apps like Swiggy and Zomato
Many restaurants on Swiggy and Zomato offer exciting offers for new & returning customers. You get as high off on your order as 60% flat. This tactic helps you keep your food budget at a reasonable level.
Cost-Effective Membership Plans
Both Swiggy and Zomato offer attractive membership Plans. Most of the subscriptions come with free delivery. Also, you can avail free dishes from different restaurants. In addition, with membership, you also get priority deliveries.
Secure Payment Environment
With a secure payment ecosystem, you need not worry about transactions with the restaurant. In case of unauthorized money deduction, you can contact customer support and get it reverted to your account.
Easy to Navigate User-Interface
Both Swiggy and Zomato have an attractive user interface. When you land on their mobile app, you can see the eye-catching colors and fonts. The navigation buttons are clearly visible, thereby providing the users with a seamless experience.
On-Time Delivery
Unlike traditional delivery methods, Swiggy and Zomato deliveries are primarily on time. If there is a delay due to an unforeseen issue, you can always contact the customer support team.
In this way, you need not worry about missing your eating schedule. Even if you feel hunger pangs at midnight, Swiggy and Zomato come out to serve your food on time.
Mouth-Watering Menus
You can choose from mouth-watering menus from across the world. Both Swiggy and Zomato mobile apps give an attractive visual representation of the dishes.
Also, the accompanying description is crisp, concise, and straightforward. All thanks to the advanced marketing strategies.
Advanced Search Options
Here, you can insert your own innovative keywords to search for your restaurants or dishes. For example, you can search exclusively for restaurants that follow sanitization measures. Or, you can choose restaurants that only deliver sattvic food. The list is endless.
Interesting Push Notifications
Push notifications are an innovative way to reach out to your present and potential customers. Swiggy and Zomato does this well by sending periodic messages of attractive offers, new restaurants, different feature addition, and more.
Interactive Feedback Mechanism - Mobile Apps like Swiggy and Zomato
Customer feedback is one of the cost-effective ways to know your customer satisfaction. Both Swiggy and Zomato conducts a short customer satisfaction survey once food delivery happens.
One survey asks for restaurant feedback: how was the food? Tasty? Or could it have been better? Another question asks customers to rate the delivery person.
Summing Up
Food delivery Mobile Apps like Swiggy and Zomato have made our life easier. With live tracking and on-time food delivery, you need not worry about cooking on a busy day.
All you need to do is place your order and wait for food to be delivered to your doorstep. Further, instant customer support ensures that you do not face any problems while interacting with the delivery person.
Read More:
TOP 5 ON-DEMAND FOOD DELIVERY APPS IN INDIA
